May 23, 5:29 PM EDT | FCC chief wants cell phone cancellation fees regulated | By JOHN DUNBAR | Associated Press Writer
WASHINGTON (AP) -- The head of the Federal Communications Commission said Friday he wants to regulate fees charged to cell phone users who cancel their wireless contracts early.
At a news conference, FCC Chairman Kevin Martin would not say whether he endorses an industry plan to help consumers avoid "early termination fees" as detailed by The Associated Press earlier this week.
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Martin said industry and consumer groups were negotiating to reach an agreement to ease the fees, which have infuriated consumers. But so far, they have been unable to reach a consensus.
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Verizon Wireless, the nation's No. 2 cell phone company, has offered a plan that would give consumers a break on fees charged when they quit their service early. But it also would let cell phone companies off the hook in state courts where they are being sued for hundreds of millions of dollars by angry customers.
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Wireless companies say cancellation fees are necessary to recover the cost of cell phones, which they subsidize under long-term service contracts, and to defray their costs for signing up new customers. Consumer groups said the fees are unreasonable and intended to discourage customers from switching among providers. ...
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